Client Background

In the spring of 2024, a severe hail storm struck Waynesboro, Virginia, causing significant damage to many homes in the area. One such home belonged to the Johnson family, who experienced extensive damage to their roof. Concerned about potential leaks and further deterioration, the Johnsons reached out to Blue Ridge Handyman Services for an immediate assessment and repair.

Project Overview

Service Requested: Roof Repair
Issue: Extensive hail damage to roof shingles and potential water infiltration
Timeline: One week from assessment to project completion

Initial Assessment

Upon receiving the call, our team at Blue Ridge Handyman Services promptly scheduled an on-site visit to assess the damage. During the inspection, we discovered:

– Numerous shingles were cracked, bruised, or completely missing.
– Potential risk of water infiltration due to exposed roof decking.
– Damage to roof vents and flashing.

We discussed our findings with the Johnson family, explaining the necessary repairs and providing a detailed estimate. Understanding the urgency, we prioritized their project to prevent any further damage from impending weather conditions.

Repair Process

Preparation and Safety Measures

Before beginning the repair work, our team took several precautionary steps:

• Secured the work area with safety barriers.
• Ensured all team members wore appropriate safety gear.
• Covered vulnerable areas of the home to protect against debris and potential water damage.

Removal of Damaged Shingles

Our first task was to remove all damaged shingles and underlayment. This step was crucial to identify any underlying issues that needed attention. We carefully removed the affected areas, ensuring no additional harm was done to the roof structure.

Inspection and Repair of Roof Decking

With the shingles removed, we inspected the roof decking for any signs of water damage or rot. Fortunately, the decking was mostly intact, with only minor areas needing reinforcement. We replaced and reinforced these sections to ensure a solid foundation for the new shingles.

Installation of New Shingles and Flashing

We installed high-quality, weather-resistant shingles designed to withstand future storms. Our team meticulously aligned and secured each shingle, ensuring optimal protection and aesthetic appeal. Additionally, we replaced the damaged roof vents and flashing, sealing all joints to prevent water infiltration.

Final Inspection and Cleanup

After completing the installation, we conducted a thorough inspection to ensure the repair met our high standards and the Johnsons’ expectations. We also cleaned up the work area, removing all debris and ensuring the property was left in pristine condition.

Outcome

The roof repair was completed within a week, providing the Johnson family with a restored and secure roof. The Johnsons were extremely satisfied with the prompt service, professionalism, and quality of work provided by Blue Ridge Handyman Services.

This case study exemplifies Blue Ridge Handyman Services’ commitment to providing timely, high-quality repairs in response to urgent situations. Our comprehensive approach, from initial assessment to final inspection, ensures that our clients receive the best possible service and results. If you’re facing home repair challenges, trust Blue Ridge Handyman Services to deliver reliable and expert solutions.